Caregivers Do More Than Just Provide Care

In an assisted living environment, caregivers areset of important roles, including:
often thought of only as "hired help." In fact, both- Your eyes and ears. While I am lucky enough to
short and long-term relationships with caregiverslive close to my mom, many families live far
offer benefits far exceeding assistance with dailyaway from their loved ones. A caregiver can be
living.your eyes and ears about general care, food,
The acceptance that caregivers are play anservices, activities and all the other daily things.
important role in the daily happiness of both theThey can also share with you the reality of
patient and family can lead to a far more positivethings, as sometimes situations can get
assisted living experience.exaggerated. Being defensive as we are, it's good
For residents, caregivers play a number ofto get both sides of the story before you
different roles, including:approach management with a complaint. Example:
- A friend. Just like having a roommate, thesometimes residents think their kids are
caregiver and your loved one will spend a lot ofoverprotective, but if they stay in touch with the
time together. And just like a roommate, acaregiver, they can ensure things are okay while
caregiver and your loved one can become greatat the same time giving the resident his/her
friends (or not, but that's a different discussion).space.
The resident and caregiver have become very- A concierge. It takes a lot of coordination to get
good friends, going to events together, watchingyour loved one to activities, doctor appointments,
movies together and chatting like good friends do.beauty appointments, therapy, etc. Each one of
At many times, the "caregiver" side of theirthese things requires phone calls, follow up, etc. A
relationship is minimized, and they are friends. Thiscaregiver can help to off-load much of these
is a good thing!from you and help manage your loved ones daily
- A listener. The transition to assisted living can beweekly and monthly calendar.
difficult for many people. It was especially difficult- An influencer. As close as you may be with
for many to move from being so independent toyour loved one, there will always be certain topics
becoming so dependent. Caregivers can be greator issues in which your opinions are not
listeners and counselors. In many cases, theirappreciated. Example: Many residents hate going
experience gives them a far greaterto the doctor. No matter what family members
understanding of these challenges than you, andsay, residents can often gets defensive and and
they can be a great resource for your loved onerefuse to be convinced that a doctor visit is
to talk through the issues.required. Because of their own experiences, they
- A cheerleader. It can be tough to get motivatedmay have an aversion for doctors and hospitals.
for the activities of the day, physical orA caregiver can be an alternative communication
occupational therapy or just to get out ofchannel, based on a different type of trust and
pajamas in the morning. It's often tough for all ofmany of the roles above, and they can be
us. Caregivers can serve as a great cheerleader,effective at helping to open them up to a
giving pep talks when necessary to get out anddifferent point of view.
enjoy the activities of the day.There are more, but these are the big ones and
- A big brother or sister. Often in assisted living,certainly enough to get you thinking.
the squeaky wheel gets the grease. A caregiverWhile it may take a while to find the right
can be the first line of defense to ensure yourcaregiver, interviewing and evaluating caregivers
loved one gets what they need, when they needon more than just their ability to provide care can
it.be beneficial.
For families, caregivers can play a whole different