A Day in the Life of a Rainbow Station Franchisee

->on every level. The After School program has no
Established in 1989, Rainbow Station is thepeer, and the parents quickly see the differences.
brainchild of pediatric registered nurse, GailThe Get Well Place and full time nurse on
Johnson. 5 months after opening, the facility hadFACULTY & STAFF are not found in 99%
100 CHILDREN enrolled; at the end of theof most child care facilities. Gail Johnson is a
following year, her FACULTY & STAFF hadvisionary.
grown from 12 to 32 out of sheer necessity; inMy wife, Michelle Mistele, and I just opened our
1997, Gail was named Virginia's "Small Businessfirst Rainbow Station in Charlotte, NC. This project
Person of the Year;" and by 1999, demand hadwas 3 years in the making. We got interested in
become so great that she EXPANDED to 5 moreRainbow Station while living in Richmond, VA
LICENSED FACILITIES.where we lived less than 2 miles from a Rainbow
Though it doesn't even begin to sum up all ofStation. At that time we had three small children,
what the business does, Rainbow Station is aages one, three, and five. Our children attended a
FACILITY with 3 primary parts to the business:School near our house because the waiting list at
an accredited preschool, an accredited afterschoolRainbow Station was a mile long. We were paying
program, and an infirmary designed both for sickaround $3,000 a month in tuition, and that was
children of working parents and children who arewhen I realized we might be in the wrong
chronically ill. It is those essential features that arebusiness. Michelle and I met with Earl [Johnson] in
the primary reasons that the business does soearly September of 2005 to discuss the
well. The accreditation of both the preschool andpossibilities of becoming franchisees.
the SCHOOLAGE program set the entireMichelle and I knew immediately that Rainbow
company apart, because sadly, only 6% of allStation was and is a category killer. We were so
preschools in the United States are accredited byconvinced that we were willing to relocate to
the National Academy of Early ChildhoodCharlotte to make this idea a reality. There simply
Programs. As well, virtually no one else has anisn't any other child care operation that I have
on-site medical facility with specialized, pediatricseen (and I have seen most) that is even
nursing care. In every way, Rainbow Station is aremotely on the level of Rainbow Station. This
children's franchise in a class entirely of its own.belief has been overwhelmingly confirmed by the
Today the business encompasses 9 differentresponse we have received in Charlotte.
locations in 3 states (Virginia, North Carolina, andThe parents can't enroll their children fast enough.
Texas). Each one thrives wherever it arisesOne parent shared with me the conversation she
because of the expert business model, based onhad with the director of the preschool her child
providing exceptional education, care, security, andwas attending when she told the director she was
fun to every child that passes through the doorsmoving her child to Rainbow Station. The director
of a Rainbow Station franchise business. Thereiterated how well her child was doing and that
HIGHLY TRAINED & QUALIFIED FACULTYmoving her might cause a huge adjustment. Finally
& STAFF spends every day educating thethe Mom said 'Terry have you seen Rainbow
little ones and recreating with them at a level ofStation? Let me put it to you this way, your
quality that few facilities can match. Thepreschool is like Carowinds and Rainbow Station is
CHILDREN have fun and learn all at the samelike Disney World.'
time, and the franchisee is responsible, primarily,The expertise and the helpfulness of the Rainbow
for overseeing the daily operations and servingStation corporate staff is unparalleled. Earl
CHILDREN, parents, FACULTY & STAFFJohnson, Gail's husband, made at least 10 trips
wherever possible.with me to Charlotte from Richmond to help me
As true as this all may be, though, there is nodeal with development issues. Their commitment
better opinion than that of a firsthand witness toto ensuring you are successful is extraordinary."
Rainbow Station's quality. Franchisee Parks HunterHe sums up his lengthy letter of praise for this
definitely has an opinion, holding that Rainbowrare franchise opportunity by saying, "Hopefully
Station is what he so emphatically calls ayou could tell my level of excitement for Rainbow
"category killer," meaning that it is so much theStation is basically off the charts." And indeed, it
dominant force in the market that it puts otherswould be hard to conclude anything else about this
in its class to shame. Hunter writes, "Rainbow"category killer" among education business
Station differentiates itself from the competitionopportunities.